Scheduled scan delay - include option
Please include "only scan when idle for 15 minutes"as an option We have a problem that scheduled scans start while the person is using the machine for a webex (or other video call) and it causes the...
View ArticleAbility to Manage & Upgrade Agents in UMC
I would like to see the ability to automate the agent upgrade process besides having to utilize tools such as SCCM within the UMC console in a future release. I am comparing this to having the same...
View Article12. SP 4 SUSE Linux Enterprise server Restarts Contineously
Hi Team,Issue Description: Recently we upgraded linux from 12. SP 3 SUSE Linux to 12. SP 4 SUSE Linux after upgrades server gets contineously reboot.Symantec Support engineer suggesting this version...
View ArticleEmail Product Enhancement
when an email goes into retry mode, instead of retrying the original route. it should treat it as a new email for each retry- Why? because we recently had issues with a recipient where some, but not...
View ArticleSEP to support 10Gbps network throughput
We found out SEP have limit the network throughput that exceed 1Gbps with IPS & firewall component installed and turn on. In our test the client was meant to have over 6-8 Gbps throughput but it...
View ArticleDashboard licence usage metric
Bonjour,Le dashboard affiche en haut à droite le nombre total d'appareils et le pourcentage de licences utilisés. Ce compteur ne prend en compte que les licences de type "Device". Il serait utile de...
View ArticleNeed reflect the policy SEP manager to another SEP manager
Dear Support Team,Greetings of the Day.!!I would like to thank you for your continuous support until now.We have a new requirement for SEP manager Policy should be reflected another SEP Managerand the...
View ArticleEndpoint Protection SBE - Uniformity in reporting, please
Dear Symantec, At present, administrators of Small Business Edition cloud console, will receive different types of incident reports depending on whether they are logged in or receiving notification via...
View ArticleEmail.Securty cloud EIC
Hello Team,We have an issue with more false-positives because by default in EIC when domain is added this include all sub-domains.Could you please add possibility to chose only this domain and do not...
View ArticleEvolution EDR support des règles YARA
Le besoin est de pouvoir faire des recherches de compromission et des blocages préventifs basés sur des règles YARA. Cela permettrait de faire des recherches avancées (recherches conditionnelles, de...
View ArticleIntegrar Symantec eMail Security cloud con otros SIEM
Hola:Debido a que el servicio de filtrado de correo solo guarda bitácoras durante 30 días y que actualmente, Splunk es el único sistema de correlacionamiento de logs, es necesario que trabajen con otro...
View ArticleExport Serial Numbers as part of the Summary Report for Endpoint Cloud
Problem: Machines are decommissioned from remote monitoring & management but not Symantec Endpoint Protectioon Cloud. This means licenses are wasted.To address this, we audit one portal against the...
View ArticleApplication control
Dear Team, We are facing difficulty to create rules in application control. Right now we have blocked all chrome extensions through application control but now we want to create exception rules for...
View ArticleUpload Bulk Hash Value in SEPM
Hello,Everyday we are getting mail to block hash value from CERT-IN advisory and count of hash value is much more, which is very difficult to add manually one by one. 2 days back we got more than 12000...
View ArticleGranular alert settings
It would be able to adjust the alert settings in a more granular fashion, i.e., an administrator should be able to make a specific signature (like Web Attack: Masscan Scanner Request) alert at a...
View ArticleSymantec Protection Engine doesn't have capability to forward the logs to...
We are using Symantec Protection Engine for NAS (7.9) in our environment and it doesn't have capability to forward the logs to SIEM (Splunk) but it would be really helpful if Symantec includes this...
View Articlewe need an automated approach where our SMG get these certificates (Root and...
Ideally, the Root and intermediate certificates should get automatically updated from Symantec / internet similar to all End points (Desktops / Laptops) where as SMG is not getting updated...
View ArticleSPF, DMARC, Approved Senders
Hello, MessageLabs support, I recently noticed the following problem: A fake e-mail message from "Microsoft", which had neither passed the SPF nor the DMARC test on MessageLabs, was finally transferred...
View ArticleSymantec Cloud Non-Persistent VDI
We have a non-persistent VDI with the symantec agent on it and this means we have mutliple entries of the same device on SEP End Point Protection Cloud.This feature is avaliable on the on prem versions...
View ArticleMake Windows environment variables available for custom exclusions in SEP...
In my special case I have to create several custom exclusion for the antivirus engine of SEP Small Business Edition Cloud. This exculsions refer to the users-folder of Windows. Therefore I wanted to...
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