The 3rd party product uninstaller - AppRemover - is a great little product where it uninstall 3rd party AV client when deploying SEP client on them. But the biggest issue with it is that it's VERY limited to specific versions. For example, we have taken over a site where it has Sophos client installed.
I've 'scanned' the whote site using Lansweeper to get the exact version number of Sophos clients that are currently installed and it came back as:
8.0.14
8.0.4
8.0.6
8.0.8.1
8.0.9
9.0.1
9.0.3
9.1.4
9.1.6
9.2.0
9.2.4
10.0.10
10.2.8
10.3.1
10.3.7
10.3.12
10.3.13
10.3.15
However, according to "Third-party security software removal in Endpoint Protection 12.1" https://support.symantec.com/en_US/article.TECH195029.html - the ONLY supported versions of Sophos clients are...
7.3.0
9.7
9.7.5
10.0.4
That does not help us very much as it has missed out some major versions. And AppRemover has not been updated for a loooooooong time.
MY SUGGESTION
Somewhere within SEPM console, there is a page where we can MANUALLY update the AppRemover application. For example, have it come up with a wizard, asking some sort of questions. For example:
Product name: Sophos Client
Product exact version: 10.3.15
Uninstall path/string/whatever: {xxxx-xxxx-xxxx-etcetc}
And when I save it, the AppRemover application will be generated itself and that will be part of the SEP deploy, allowing us to uninstall other versions.
Is this doable? Can we make ths happen? I say YES! It will make our lives a lot easier.
Please consider this very useful feature strongly
Thank you,
Tony