Other AV vendors are providing management packs for their products to monitor on their products. Symantec should step up with a management pack or at least some instructions on best practices for monitoring.
The only note I have regarding monitoring was provided at the site https://support.symantec.com/en_US/article.TECH105164.html. This is a very basic monitor that does not really help detect where the problem is, just that there is a problem.
Thanks
Martin