Whenever I install SEP.cloud on a new computer, I wait a few mintues and then click the Update Definitions link.
Invariably, I see the following screen:
First, I do not understand why, if I am actually running SEP and it says that it is connected, does this screen say "Failed to initialize Endpoint Protection."
Second, I cannot understand why the instruction is to "Click OK to exit" when there is no OK button anywhere on the screen.
Request for enhancement: Could someone on the design team please review the specs for this screen and meet with the developers to find out what should actually be stated?
Thanks!