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Console status does not match email alert

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This week I had a situation where the consolve of Endpoint Protection, contradicted an email alert I recieved. One said that there was an "Unsolved Security Risk" but the other said "No Action Required". I recommend that the alerts should be consistent!

IE this: 

https://drive.google.com/file/d/1Ar5pRSKaU2gLDe_q2vvoJ9TK_tOXfZuz/view?usp=sharing

compared with this: 

---------- Forwarded message ----------
From: SEP SBE Alerts [alerts@spn.com] <alerts@spn.com>
Date: 7 August 2018 at 00:55
Subject: High-Risk Incident Detected on CMI-FP01.cmplus.com.au
To: simpleadmin@streetfurniture.com

 

A high-risk incident was detected on CMI-FP01.cmplus.com.au within the group CMI-FP01 on 8/7/2018 12:27:10 AM.
Incident Details
W97M.Downloader
Threat Name
W97M.Downloader
Threat Type
Virus
File Name
F:\Ex_Staff\Google Accounts\CLD\gmail.barumugam_context.net.au_1531270027_000.zip
Action Required
No Action Required
Contact method: Default Email Contact Method
Ref# 400039
Copyright © 2018 Symantec Corporation. All Rights Reserved. 
 

______________________________________________________________________
This email has been scanned by the Symantec Email Security.cloud service.
For more information please visit http://www.symanteccloud.com
______________________________________________________________________


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