I am experiencing a couple of issues with alerts since moving to 14.01/14.1, and have these suggestions:
1. In a standard deployment, we can choose to suppress user alerts. I would like this functionality in the 14.01/14.1 model. I really don't want my users to be bothered with anything that the Symantec Endpoint generates. The reality is that users cannot be interrupted or bothered with mundand items like security. As long as SEP is taking the appropriate action and logging/alerting on the console, then that is enough for me.
2. The ability to create additional alert rules. Right now, there are two default rules in the list, and I am unable to create any additional ones.
3. Functioning email alerts. Currently, email alerts, although configured, do not appear to be working. Also, may be worth adding a 'Test' button to ensure that email configuration is working.