I put in a ticket with Symantec Support and they suggested I post here.
Currently, Risk Outbreak Notifications can only be configured to notify for all risks or a specific risks. We can either use * for all risks or type the risk name. Rather than specify the risk name, we would like to get a notification for any unspecified virus that reoccurs.
When using the * for all risks, sometimes we get notifications because many different risks trigger the notification condition, but those don't represent true outbreaks. It would be much more useful to get a notification if a unique risk reoccurs.